Privacy
There is no account to make and nothing to opt out of. This is everything we hold about you.
What we keep
Your email and delivery address, the item you bought, and what you paid. That is the whole list. We keep it because a parcel needs an address and a refund needs a record.
What we never see
Your card details. Payment happens on Stripe's own page, not ours — the number, expiry and security code never reach this server and we could not produce them if asked.
Who else gets it
Two companies, both because the order cannot happen otherwise. Stripe takes the payment. Our supplier receives your name and address so it can put them on the parcel. Nobody else, and we do not sell or rent anything about you to anyone.
Tracking
None. No advertising pixels, no analytics that follow you off this site, and no cookies beyond what the payment page needs to work.
How long
Order records are kept for seven years because tax law requires it. If you want your email address removed from anything that is not a tax record, ask and we will do it.
Seeing or deleting what we hold
Email lucencyft.ai@gmail.com. We answer within two business days.
Lucency is the business responsible for this information. You can ask for a copy of it or ask us to correct it, and we will answer within thirty days.