Contact
A person reads these. One address, so nothing gets lost between inboxes.
Email lucencyft.ai@gmail.com. We answer within two business days.
Order problems
Quote your order number from the receipt email. With it we can see the order, the tracking and the supplier in one go; without it we are guessing at an email address.
Who you are buying from
Lucency runs this shop. Orders ship directly from our supplier network rather than from a warehouse we hold, which is why delivery takes longer than a domestic retailer and why it costs what it does.
The shop is built and operated by Lucency FT.